Instinctive Notes 2.3.3 released

New features include:

Subjective Goals Section

Track patient goals over time in the Subjective section of the SOAP note. Choose from a standard list of goals and pick multiple goals to track. Great for wellness tracking where the patient has no specific complaint.

ROM Values in place of ROM Diagram

Track ROM values in place of a ROM Diagram. Copy default values to start from a standard position and adjust as required.

Choose the approach you prefer in settings.

New fields

Objective screen now has an additional notes field for general comments.

Assessment screen now has a “Diagnosis” field to track an initial diagnosis which is copied forward from previous notes.

Assessment screen now has an “Underlying Conditions” field to capture details of any conditions which are not necessarily being treated but may impact treatment.

Other Improvements:

  • Additional onset triggers for complaints

  • Additional exercises

  • Additional home recommendations

  • Additional muscle techniques

Bug Fixes:

  • Numerous small bug fixes are included in this release

Add Nookal integration

This is a big one for us.

We have just released our 4th Integration, with the Nookal Practice Management system.

The API is fully featured so Nookal accounts are able to operate similarly to our other API based integrations, Cliniko and Mindbody.

Note taking will operate in exactly the same manner as all of our accounts.

If you are interested in trying Nookal with Instinctive Notes you can get started at

There is a setup guide for connecting Instinctive Notes with Nookal at

If you have any questions on this one please get in touch using the messenger below.

Instinctive Notes 2.3.1 released

New features include:

New Objective Tab in SOAP Notes:

See summary of test results, ROM and Body Diagrams and attachments on the objective tab.

Record test results from both your favourites and the full test list without having to change your settings.

Draw on ROM and Body diagrams with multiple colours.

Reception Message:

Add reception message to the Plan - Treatment tab.

Reception message is available for viewing by Assistants on Instinctive Notes Web.

Bug Fixes:

  • Recommendations crash when selecting a particular list item

Auto create appointment types for Front Desk accounts

Previously appointments would not be synced unless an Appointment Type was set up. This lead to a substantial number of missing appointments if this setup step was not complete.

Now Instinctive Notes will automatically set up all unknown Appointment Types from Front Desk, and give them a random colour so that they show up in a Practitioners appointment list correctly.

For Front Desk accounts, Appointment type colours can be changed by and Admin by going to “Settings >> Appointment Types”.

Process delayed appointment cancellations

Appointment cancellations were not being processed if the cancellation was made more than two days after the appointment was due to occur. This would mean that appointments could remain in the “No Note” list of a practitioner when they should be removed.

Now there is a months grace on appointment cancellations and the Practitioners “No Note” list will be shorter as a result.

Instinctive Notes 2.2 released

New features include:

Medical Alerts Icon

Alert icon appears in the Appointment list to warn of a medical alert for the patient which should be reviewed before treatment.

Other Improvements:

  • Better sorting of lists to show selected items at the top

  • Additional home recommendations added

Bug fixes:

  • Prevent empty client notes being saved

  • Layout fixes for iPhone X

Instinctive Notes 2.1 released

New features include:

Password autofill

Passwords saved in iCloud Keychain can be auto-filled into the Instinctive Notes App login screen.

Multiple passwords can be saved to make it easy to share a device between practitioners.

All passwords are added to the Keychain of the iCloud account for the device.

Passwords are shared with Instinctive Notes Web for any device using the came iCloud account.

Add Attachment within a SOAP Note

Attachments can be added to a patient file in the middle of recording a note.

Take a photo, pick from your photo library or use the files app to add attachments.

Bug fixes for the following:

  • Deleting past appointments

  • Uploading attachments from iPads

  • Complaint history

Instinctive Notes version 2 released

Version 2 of the Instinctive Notes App has been released.

The app has been rebuilt from the ground up based on the AHPRA Note taking requirements and aims to be compliant with them.

Substantial new features have been added in support of compliance, including:

  • Full SOAP notes
  • Wellness tracking
  • Complaint management
  • Test result tracking
  • ROM and posture/pain diagrams
  • In note attachments
  • Assessments/Diagnosis
  • More options for code templates
  • Product prescriptions
  • Home recommendations
  • Exercise prescriptions

In addition, substantial improvements to the data held on device, security and performance have been included with version 2.

To see all the details of Instinctive Notes App version 2 just check out our Web site at

Option to hide patient treatment details from Assistants

Patient treatment history and other medical details can be hidden from Assistant users via a setting on their user record.

Details are automatically hidden for all new assistant users.

To turn on viewing of treatment details go to “Settings >> Assistants” with an Admin user account. Select the assistant user to change and select “Can this assistant view medical records?” to “yes”.

After saving the assistant will now be able to view treatments and other medical details in Instinctive Notes Web.

Add patient Merge and Archive

Instinctive Notes can now archive and merge patient records.

When a patient is archived they can still be seen in Instinctive Notes Web but will be removed from the Instinctive Notes App automatically (version 2 only). So by archiving your patients you keep all their history but keep your daily App interactions easier.

Archived patients in Cliniko or MINDBODY are automatically archived in Instinctive Notes.

When a patient is merged all history of the removed patient is transferred to the remaining patient. Notes, appointment, schedules, complaints and attachments are all automatically transferred. The removed patient is removed from the Instinctive Notes App automatically (version 2 only).

Merges in Cliniko and MINDBODY cannot be automatically processed as their API's do not share the details of the patient who is remaining. They will have to be merged in Instinctive Notes after being merged in the source practice management system.

Due to the nature of the Front Desk integration there is not automation of archiving and merging. These will always need to be processed manually in Instinctive Notes.


Add Intercom messaging system

Instinctive Notes now integrates the Intercom messaging system into Instinctive Notes Web. You can get help at any time by clicking the Intercom Smile at the bottom right of our web pages.

Using messages for support is a vast improvement over email for both users and support staff.

It is easy to see your support history all in one place and we can leverage a better understanding of the types of support questions we receive to help improve support in the future.

Intercom messaging will be built into Instinctive Notes version 2 so you will be able to ask a questions whenever you need to right inside the App.

If you have a question, just send us a message.

Add MINDBODY Integration


Instinctive Notes now integrates to the MINDBODY practice management system.

The integration combines the flexibility of the MINDBODY with the compliance of Instinctive Notes.

Using the MINDBODY API critical patient and appointment information is sent to Instinctive Notes on a regular basis allowing the recording of compliant clinical notes directly against your appointment book.

For more information on the MINDBODY integration check out